Public Relations Methods in the Iraqi Ministry of Finance and Their Impact on the Iraqi Public: A Field Study
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Abstract
The study explores the role of public relations methods adopted by the Iraqi Ministry of Finance in promoting the automation system and examines their impact on the Iraqi public. The research employed the survey method using a questionnaire and measurement scale, targeting a sample of 400 respondents from the public in Baghdad. The findings indicate a relative awareness among the public regarding the importance of automation. However, the level of trust and conviction in its implementation remains moderate, suggesting the Ministry’s need to enhance its communication and digital promotion strategies. Furthermore, the majority of respondents follow the Ministry’s Facebook page intermittently, with some expressing that the communicative messages do not fully meet their informational needs concerning the automation system.
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